1. Acceptance of Terms
By accessing or using the DM Holidays website (dmholidays.in) and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Booking & Reservations
- All bookings are subject to availability and confirmation by DM Holidays.
- A minimum 30% advance payment is required to confirm any booking.
- Remaining balance must be paid at least 7 days before the travel date.
- Booking confirmation will be sent via email and/or WhatsApp.
- Prices are subject to change without prior notice until booking is confirmed.
3. Cancellation & Refund Policy
| Cancellation Period |
Refund Amount |
| 30+ days before travel |
Full refund minus ₹500 processing fee |
| 15-29 days before travel |
75% refund |
| 7-14 days before travel |
50% refund |
| Less than 7 days |
No refund |
| No show / Early departure |
No refund |
Note: Refunds are processed within 7-10 business days to the original payment method. Special cancellation policies may apply during peak season or for international packages.
4. Travel Documentation
- Valid government-issued photo ID is mandatory for all domestic trips.
- Valid passport with minimum 6 months validity is required for international trips.
- Visa arrangements are the traveler's responsibility unless explicitly included in the package.
- DM Holidays is not responsible for denied entry due to documentation issues.
5. Itinerary Changes
- Itineraries are subject to change due to weather, road conditions, political unrest, or other unforeseen circumstances.
- DM Holidays will make best efforts to provide alternative arrangements of equivalent value.
- No refund will be provided for services not utilized due to personal reasons.
6. Traveler Responsibilities
- Travelers must follow the instructions of tour coordinators and local guides.
- Any damage to hotel property, vehicles, or equipment will be the traveler's liability.
- Consumption of illegal substances is strictly prohibited.
- Travelers must carry adequate personal medication and inform us of any medical conditions.
7. Liability Limitations
DM Holidays acts as an intermediary between travelers and service providers (hotels, transport, activities). We are not liable for:
- Loss, theft, or damage to personal belongings
- Injuries or accidents during activities not operated by DM Holidays
- Flight/train delays, cancellations, or schedule changes
- Natural disasters, epidemics, or force majeure events
- Quality of third-party services beyond our reasonable control
8. Travel Insurance
We strongly recommend purchasing travel insurance. DM Holidays can assist in arranging insurance covering trip cancellation, medical emergencies, and baggage loss.
9. Pricing & Payments
- All prices are in Indian Rupees (₹) unless stated otherwise.
- Prices are per person on twin-sharing basis unless specified.
- GST and applicable taxes are included unless mentioned otherwise.
- We accept UPI, Net Banking, credit/debit cards, and bank transfers.
10. Intellectual Property
All content on this website — text, images, logos, and design — is the property of DM Holidays Pvt. Ltd. Unauthorized reproduction or distribution is prohibited.
11. Dispute Resolution
Any disputes arising from these terms shall be governed by the laws of India. Courts in Delhi shall have exclusive jurisdiction.
12. Contact
For questions about these terms:
