Introduction
1. Information We Collect
We may collect the following details about you:
a. Personal Information: Name, email address, phone number.
b. Technical Information: Usage data about how you interact with our website and services.
3. How We Share Your Information
We may share your information with third parties in the following situations:
- Service Providers: With vendors, consultants, and other service providers who assist us.
- Legal Requirements: As required by law or in response to legal processes.
- Business Transfers: During mergers, sales, financing, or acquisitions involving our business.
4. Data Security
5. Data Retention
We will retain your information as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
5. Hotel Reservations
Quotations: This quotation is an offer, not a booking confirmation. If the original hotels are unavailable, we will arrange equivalent or alternative options.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Objection: Object to the processing of your data.
- Restriction: Request restriction on the processing of your data.
- Portability: Request the transfer of your data to another party.
7. Unused Services
Non-Refundable Services: No refunds will be issued for unused accommodations, missed meals, transportation, sightseeing tours, or other services due to factors beyond our control, including bad weather, illness, strikes, or roadblocks. DM Holidays is not liable for natural calamities.
8. Changes to This Privacy Policy
We may update our Privacy Policy occasionally. Any changes will be posted on this page, and you are encouraged to review the policy periodically.